FREQUENTLY ASKED QUESTIONS

Unfortunately, our team only handles customer service inquiries Monday through Friday (Holidays & Weekends are excluded). We do not handle any customer inquiries on any social media platforms. Please send any and all customer service-related issues to sales@klaritykosmetics.com. Social media platforms are known to go down at times, and sending an email allows us to be able to always access correspondence at any given time.

 

Please allow 24-72 hours for a response.

Unfortunately, Klarity Kosmetics does not offer or carry samples. 

 

 

Yes, all of our products are vegan and cruelty free, and are not tested on animals in any way. All ingredients can be found under each individual product that listed on our website.

 

 

Klarity Kosmetics does ship worldwide. If you are having issues checking out, please send us an email at sales@klaritykosmetics.com

 

 

We restock our products often. However, under each sold out product, you will see a “Restock Notification” button, that gives you the option to be notified when a particular product has been restocked. This must be done under each product you are trying to be notified for. Once the product goes back in stock, our website will automatically send you an email to notify you.

 

Periodically, Klarity Kosmetics will offer promotional codes if we are running a sale, and only one coupon code can be used per order. Currently codes cannot be applied to any previous purchases and price adjustments cannot be made. The coupon code is entered at check out.

To ensure you are notified of any new items, sales and promotions please subscribe to our newsletter at www.klaritykosmetics.com and sign up at the bottom of the home page.

FOLLOW OUR SOCIAL MEDIA ACCOUNTS AS WELL

 

Instagram: @klaritykosmetics

Facebook: Klarity Kosmetics LLC

TikTok: @klaritykosmetics

Does Klarity Kosmetics send out PR Packages upon request?

Unfortunately, Klarity Kosmetics does not send out pr packages by request. However, we do scout daily for new and upcoming talent, as well as current talent via our social media accounts. This includes bloggers and YouTuber's as well. If we like your work, we send out a request to see if you would be interested in working with us. We are still a small independent brand, so this helps cut down on individuals who are not serious and/or just looking to receive free products. We actively look for serious individuals that we can grow with. Your social media accounts must also be professional, public, and free of drama.